Privacy Policy

In compliance with the provisions of the General Data Protection Regulation 2016/679 (RGPD) and the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD) of December 2018, we inform:

1. RESPONSIBLE FOR THE TREATMENT

Identidad: DIGITAL CLOUD S.L. with CIF B01826569 hereinafter “the Holder”
Dirección: C/ Fernando VI 17, 1º Izquierda; 28004; MADRID
E-mail: soporte@facturascloud.com

2. COLLECTION, STORAGE AND NATURE OF PURPOSE OF USE OF PERSONAL DATA

a) If you visit our website

You can visit the Facturas Cloud website without revealing your identity. Your browser only sends information - which is collected automatically - to our website servers. This information is temporarily stored in a log file. This is the information that is collected and stored automatically until its deletion, also automatic:

• IP address of the requesting computer.
• Date and time of access.
• Name and URL of the data entered.
• Website, where the access comes from (referral URL).
• Browser of use and, if necessary, the operating system of your computer, as well as the name of your access provider.

This data is collected and processed to enable the use of our website (connection establishment), to ensure the security and stability of our system, as well as for the technical administration of the network infrastructure. These data do not offer us any information that can personally identify you.

In addition, we use cookies, as well as web analysis and marketing tools. You can find more information on this topic in our COOKIE POLICY.

b) If you access from our test user

On our website we offer an online trial user with some restriction on the service (invoices cannot be created in the user's name and emails cannot be sent). The objective of this functionality is so that you can try our application without having to enter any personal data. In any case, the fact that it is not mandatory to enter any personal data does not mean that you cannot enter it if you wish during the tests you carry out.

The data you enter in the test user profile is not used at all, and the accounts created with test users are deleted from the database very frequently.

c) If you register for our online services

On our website we offer online billing services. To use these services, you must first register. When you register, you must enter an email address, a password, your company name and country; This way, you can create an account with us and log in.

To fully use our services, you may need to enter more personal data. For example, to create a legal invoice, you need to enter the address, invoice number and payment information, etc.

We also use your name and contact information for the following purposes:

• To know who our contracting party is.
• For the justification, structure, processing and change of the contractual relationship with you regarding the use of our services
• To verify the plausibility of the information entered.
• To contact you, if necessary.

d) Client, supplier, advisor and team

With our services, you can enter third party data, allow third parties access to your account. Of course, we also respect the privacy of third-party data, which we may access through the use of the service we offer you.

Under our Terms and Conditions, you do not have the right to share your access data with third parties and you are obliged to treat such data with due care. Additionally, you are responsible for the third-party data that you enter in Facturas Cloud. Please note that we have no control over compliance with security and data protection regulations outside of our website, the Facturas Cloud application or the services provided by us. In the cases described, you or the third party to whom you have granted access to your data are responsible.

e) Advertising of clients and businesses that use Facturas Cloud

On our website we offer the possibility for clients to advertise their business on the public part of the website so that it is visible and accessible by any anonymous visitor to it. In order to do so, the client must give their express consent to carry out this publication and may also enter information related to the website, contact email, logo, title, detailed description, sector and country of origin of their business.

The client will be responsible for all information entered about their business and visible on this public part of the website.

In the event that a client enters any type of illicit, inappropriate, incorrect, false or rude information, Facturas Cloud reserves the right to delete it without prior notice.

Likewise, the data you provide us through the contact form will be processed for the purpose of managing and responding to requests for information and/or queries received.

Personal information may not be used for purposes other than those related to the contracted services or purchased products. No automated decisions will be made based on said profile.

3. LEGITIMATION FOR DATA PROCESSING

The legal basis for the treatment carried out is based on:

• The consent granted by the User by accepting this Policy and the corresponding box.
• The User has provided their personal data within the framework of a contractual or pre-contractual relationship to respond to their request and/or query and therefore its processing is necessary for the maintenance of said relationship.
• The legal obligations applicable to the Owner that require the processing of personal data in accordance with the services provided, such as those related to tax issues.

The User may, at any time, revoke their consent for the processing of their personal data. In no case does the withdrawal of these consents condition the provision of the service, and/or the execution of contracts with the Owner.

4. ORIGIN AND PROVENANCE OF THE PERSONAL DATA PROCESSED

The personal data we process has been provided by the User himself by completing the form, sending emails or using the functionalities offered on the website.

The use of the contact sections, completion of forms and/or functionalities offered on the Portal is voluntary. However, the completion of certain fields of the form or their provision through the use of other functionalities is necessary to correctly attend to and manage your request, so the User's refusal to provide the required information will prevent the Owner from attending to and managing it correctly. The User guarantees that the data provided to us is true, accurate and complete. Data will be cancelled, deleted or blocked when it is inaccurate, incomplete or is no longer necessary or relevant for its purpose in accordance with current legislation. If the personal data provided is from a third party, the User guarantees that they have been informed of the Privacy Policy and have obtained their authorization to provide their data for the aforementioned purposes. It also guarantees that the data provided is accurate and up-to-date, and is responsible for any direct or indirect damage or loss that may be caused as a result of failure to comply with such obligation. The User undertakes and is responsible for the veracity and correctness of the data provided to us, committing to keep it duly updated.

The website may include links to third party sites. The aforementioned websites have not been reviewed nor are they subject to controls on them by the portal. The Owner is present on Facebook, Twitter, Instagram, Linkedin, YouTube with the purpose of informing about the services it offers, as well as any other activity and information that it wants to publicize. At no time will you obtain personal data from the users who interact with them, unless there is express authorization. The Owner cannot in any case be considered responsible for the contents of these websites or for the measures adopted regarding their privacy or the processing of their personal data. It is recommended that you carefully read the conditions of use and privacy policy of these sites.

If you are interested in activating a link to this page, you must notify the Owner, obtaining express consent to create the link. The Owner reserves the right to object to the activation of links to its website.

5. PERIODS OF CONSERVATION OF PERSONAL DATA.

The personal data provided by the User will be kept as long as they remain registered in the service, as long as the business relationship is maintained, as long as the User does not request its deletion, or during the established legal period. Likewise, they may be kept when they are necessary for the fulfillment of a legal obligation or for the formulation, exercise and defense of claims.

If the User revokes his consent or exercises his rights of opposition or deletion, his data will be kept blocked at the disposal of the Administration of Justice during the legally established periods to address possible responsibilities arising from the processing of personal data. In no case will it condition the provision of the service, and/or the execution of contracts with the Owner.

6. SECRECY AND SECURITY OF PERSONAL DATA

The Owner undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so that the security of personal data is guaranteed and accidental or accidental destruction, loss or alteration is avoided. unlawful use of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and guarantee through a legal or contractual obligation that said confidentiality is respected by its employees, associates, and any person to whom the information is made accessible. .

7. TRANSFERS AND RECIPIENTS OF PERSONAL DATA.

The Owner will communicate your data to third parties in the cases legally provided for or necessary to fulfill the purpose of the treatment. Specifically, our service providers will be informed that they are essential to be able to provide you with the requested service and that they have the status of data processors, who have signed a contract that guarantees the confidentiality and security of your data.

8. USER RIGHTS.

What are your rights when you provide us with your data?

The User has the right to obtain confirmation as to whether we are processing personal data that concerns them or not. The User has the right to access their personal data, as well as to request rectification of inaccurate data or, where appropriate , request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the User may request limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the User may oppose the processing of their data, so the data controller will stop processing the data, unless, for compelling legitimate reasons, or the exercise or defense of possible claims. In those cases in which it is legally appropriate, you will have the right to portability of the data, which implies that you have the right to receive the personal data relating to you that we are processing and store them on your own device.

You can exercise before DIGITAL CLOUD S.L. If applicable, the rights of access, rectification, opposition, deletion, limitation of processing, portability and to object to being subject to automated individual decisions through written communication accompanied by a photocopy of the D.N.I. addressed to the following address: C/ Fernando VI 17, 1º Izquierda; 28004; MADRID, email soporte@facturascloud.com

Likewise, we inform you that you can direct any type of claim regarding the protection of personal data to the Spanish Data Protection Agency www.agpd.es, Authority of Control of Spain.